Return Policies
Our return policy is simple. If unsatisfied with your order, ITAT Partners will attempt to negotiate with its partners a satisfactory solution. If unable to negotiate a satisfactory solution, merchandise purchased online through itatinc.com, may be returned subject to the following conditions.
- All Returns must be Pre-Paid basis to an autorized return center
- Discrepancies should be reported within 48 hours of receipt of your order
- Original Packing & Carton Labels should remain intact for our verification while returing goods
- Returns will not be accepted without Return Merchandise Authorization Number (RMA#)
- Re-Stocking Charge of 15% is Applicable
Items that are not returnable are:
- Damaged Products
- Special Order Products
- Products without original packing
RMA # (Return Merchandise Authorization Number)
Request for RMA number must be initiated through email first to sales@itatinc.com. Any returns mailed to us without a pre-approved RMA number may be refused without notice,
automatically returned back to you and a handling fee may be accessed. The RMA number is valid for 10 days.